Privacy Policy
A legal disclaimer
Effective Date: [15/10/25]
Last Updated: [15/10/25]
Pathway Recruitment Pty Ltd (“Pathway Recruitment”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, apply for a job, or engage with our recruitment services.
Privacy Policy - the basics
01. What Information We Collect
​
As part of our recruitment and client services, we may collect:
-
Personal details: name, phone number, email address, residential address, date of birth, emergency contact details
-
Employment information: CV/resume, education history, work history, referees, skills, professional qualifications, and licences
-
Identification details: right-to-work documents (passport, visa, driver’s licence), tax file number, and relevant checks (with your consent)
-
Business information (for clients): company name, job title, ABN, and role requirements
-
Enquiry details: information provided via contact forms, job applications, phone/email communication
-
Website usage data: IP address, browser type, device ID, referring pages, location data, and pages visited
-
Marketing data: communication preferences and interactions with our marketing materials
02. How We Collect Personal Information
​
We may collect information:
-
Directly from you when you submit a job application, resume, or contact form
-
When you engage with us by phone, email, or social media
-
From job boards, professional networking sites, and publicly available sources
-
From referees, background check providers, or other third-party sources (with your consent)
-
Automatically via website cookies, analytics tools (e.g. Google Analytics), and recruitment platforms such as JobAdder
03. How We Use Personal Information
​
We use personal information to:
-
Provide recruitment services, including job matching, placement, and career advice
-
Deliver workforce solutions for employers across residential, commercial, civil, insurance, administration, and trades sectors
-
Respond to enquiries, provide quotes, and maintain business relationships
-
Conduct background checks, reference checks, and verification of work rights (with your consent)
-
Improve our services, website functionality, and candidate experience
-
Conduct direct marketing, email updates, and promotions (where consented)
04. Disclosure of Personal Information
​
We may share your information with:
-
Clients seeking candidates for recruitment purposes
-
Third-party recruitment and HR software (e.g. JobAdder, skills testing platforms)
-
Referees, training providers, and background check organisations
-
IT, hosting, and data storage providers (including Wix and cloud-based services)
-
Legal, accounting, or insurance advisers where required
-
Government authorities or regulators if legally obligated
We will never sell your personal information to third parties.
05. Storage and Security
​
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. This includes:
-
Secure servers and password-protected systems
-
Restricted access to sensitive information
-
SSL encryption on our website
06. Accessing and Correcting Your Information
​
You may request access to, or correction of, the personal information we hold about you at any time. Requests can be made using the contact details below. We will respond within a reasonable timeframe and in line with applicable laws.
07. Website Analytics and Cookies
​
Our website may use cookies, tracking technologies, and third-party tools such as Google Analytics and Meta Pixel. These collect non-identifiable information to help us understand website usage and improve performance.
You can manage or disable cookies via your browser settings. Please note, some site features may not function properly without cookies enabled.
08. Overseas Disclosure
​
Some personal information may be stored or processed by third-party service providers located outside of Australia (for example, in the United States or Europe). Where this occurs, we take steps to ensure these providers offer privacy protections that meet Australian standards.
09. Changes to This Privacy Policy
​
We may update this Privacy Policy from time to time to reflect changes in legislation or our practices. The latest version will always be available on our website.
10. Contact Us
​
If you have any questions, concerns, or complaints about how your personal information is handled, please contact us:
Pathway Recruitment Pty Ltd
Email: info@pathwayrecruitment.com.au
Phone: 0487 597 141
Opening Hours: 8:00am – 5:00pm, Monday to Friday
​
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.